Terms of Service

You may use the Service only if you are at least 18 years old and able to form a binding contract under applicable law. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms.

The Service includes our website, APIs, extraction tools, schema tools, output, and related features, as we may add, remove, modify, suspend, or discontinue from time to time in our sole discretion.

References to the Service include the functionality made available through structpdf.com and its subdomains, including any branded interfaces, endpoints, dashboards, or hosted tools we operate under the Struct PDF name.

We do not guarantee that any feature, provider, model, pricing, workflow, integration, free tier, paid plan, credit program, or offering will remain available for any period of time. We may change or shut down all or any part of the Service at any time, with or without notice, for business, legal, security, operational, or any other reason.

You are responsible for your account, credentials, API keys, and all activity that occurs under your account. You must provide accurate information and keep your credentials secure.

You may not share, resell, sublicense, lease, transfer, or otherwise make your account or API keys available to any third party except as expressly permitted by us in writing.

You may not use the Service to:

• violate any law, regulation, or third-party right;
• upload, process, or use content without sufficient rights, permissions, or authority;
• share, resell, sublicense, lease, transfer, or otherwise make accounts or API keys available to third parties;
• operate, enable, or support a competing hosted service or substantially similar commercial offering using the Service without our prior written consent;
• create, control, or use multiple free accounts to evade limits, pricing, suspensions, bans, or other restrictions;
• spam, abuse, scrape, overload, disrupt, probe, reverse engineer, or interfere with the Service or its security;
• bypass rate limits, billing controls, access restrictions, or protective measures;
• use the Service in a manner that creates legal, security, reputational, or operational risk for us or others;

We may investigate suspected misuse and take any action we deem appropriate, including suspension, termination, permanent bans, traffic blocking, deletion, and referral to payment processors, infrastructure providers, or law enforcement.

You retain ownership of the files, images, documents, prompts, schemas, extracted output, and other content you submit to or receive from the Service ("User Content"). You are solely responsible for your User Content, including its legality, accuracy, permissions, use, and consequences.

You grant us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, store, display, analyze, modify, derive information from, and otherwise use User Content as necessary to provide, operate, maintain, secure, improve, develop, and support the Service, including to develop, train, evaluate, and improve models, systems, and related technologies.

The Service may rely on third-party hosting, model, storage, infrastructure, and other providers. We use reasonable measures designed to help protect the Service, but because the Service depends in part on internet, cloud, and third-party systems, we cannot promise that any submission will remain private, confidential, secure, or suitable for sensitive, regulated, or confidential information.

You are responsible for deciding whether the Service, including any third-party providers we use, is appropriate for the content you upload and your legal, compliance, contractual, or internal policy obligations.

The Service may also interoperate with, rely on, or surface content, data, or output from third-party services. Those third-party services, and any content or output they provide, may be subject to separate terms, policies, and practices that we do not control.

The Service may generate inaccurate, incomplete, inconsistent, corrupted, or unusable output. You must review, validate, and approve all output before relying on it.

You are solely responsible for any decision, action, or omission based on the Service or any output, including business, legal, financial, compliance, operational, or other decisions. We do not guarantee that the Service is fit for any particular purpose or use case, including high-risk or sensitive use cases.

We may offer free tiers, subscriptions, prepaid credits, usage-based products, promotions, or other offerings. We may change, add, remove, suspend, or discontinue any pricing, plan, feature, limit, credit structure, or offering at any time, in our sole discretion, on a prospective basis unless a different change is required for legal, security, abuse-prevention, or operational reasons.

Subscriptions renew automatically on a monthly basis unless canceled. Subscription upgrades may take effect immediately. Subscription downgrades may take effect at the next billing cycle. You may cancel a subscription at any time to prevent future renewal charges.

Prices may be displayed or charged on a tax-inclusive or tax-exclusive basis depending on your location, applicable law, and how we or our billing providers present pricing in your jurisdiction. You are responsible for applicable taxes, duties, levies, or similar governmental charges associated with your use of the Service, except for taxes based on our net income.

Purchases are processed by Paddle as merchant of record. Refunds for Paddle-processed purchases are handled under our Refund Policy and Paddle's Refund Policy.

If a refund, chargeback, payment failure, or Paddle action affects your purchase, we may revoke unused credits, paid features, or account access associated with that purchase. Repeated refund requests, chargebacks, account cycling, or refund requests after substantial usage may be reviewed for abuse and may result in limits, suspension, or discontinuation of future access, subject to applicable law and Paddle's Refund Policy.

To the maximum extent permitted by law, your sole and exclusive remedy for dissatisfaction with the Service is to stop using the Service and cancel your account or subscription.

We may suspend, restrict, disable, terminate, or permanently ban your account, API keys, access, or use of the Service at any time, with or without notice, for any reason or no reason, including suspected abuse, spam, fraud, non-payment, excessive risk, legal concerns, misuse, competing-service activity, free-tier farming, or violation of these Terms.

We are not liable for any resulting loss, deletion, interruption, unavailability, or inability to recover content, output, account history, credits, configurations, or access.

You may delete individual files or extractions where functionality permits. When processed, extraction deletion is generally permanent. You may also request or initiate account deletion.

If you request account deletion, we may suspend or terminate access immediately and place account data into a pending-deletion state before permanent deletion. Permanent deletion may occur after a delay, including up to 30 days or longer where required for technical, legal, security, billing, dispute-resolution, backup, abuse-prevention, or operational reasons.

We may retain data, logs, backups, billing records, security records, and other information for legal compliance, fraud prevention, dispute resolution, security, operational, backup, model improvement, and legitimate business purposes. Deletion timing may vary and may be affected by technical delays or system constraints.

Except for User Content, the Service and all related software, designs, text, graphics, trademarks, logos, documentation, and other materials are owned by us or our licensors and are protected by law. These Terms do not grant you any ownership rights in the Service.

The Struct PDF name, branding, logos, domain names, subdomains, and related source identifiers are part of the Service and are owned by us or our licensors. These Terms do not grant you any right to use them except as necessary for your authorized use of the Service.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, reliability, availability, security, privacy, and that the Service will be uninterrupted, error-free, free of harmful components, or suitable for any specific workflow, provider, model, or use case.

To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, contractors, licensors, and providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, business, goodwill, credits, use, or other intangible losses, arising out of or related to the Service or these Terms.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Service or these Terms will not exceed:

• for paid users, the amount you paid us for the Service in the 12 months before the event giving rise to the claim; or
• for users who have not paid us, $100.

You will defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, contractors, licensors, and providers from and against any claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your User Content;
• your use of the Service or any output;
• your breach of these Terms;
• your violation of law or third-party rights;
• your misuse of accounts, credentials, or API keys;

We may assume exclusive control of the defense and settlement of any matter subject to indemnification by you, and you will cooperate fully with us.

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles, except to the extent preempted by federal law.

Please read this section carefully. It affects your legal rights.

Except for disputes that qualify for small claims court and disputes where either party seeks injunctive or equitable relief for misuse of intellectual property, unauthorized access, credential abuse, scraping, security violations, or similar misuse, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its applicable rules.

Arbitration may be conducted remotely, by submission of documents, by phone, by video conference, or in person as permitted by the applicable rules. The seat of arbitration will be California unless the applicable rules require otherwise.

You and we agree that any dispute will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding, to the maximum extent permitted by law. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any representative or class proceeding.

If any part of this arbitration or class action waiver section is found unenforceable, the unenforceable portion will be severed and the remaining portion will remain in effect to the maximum extent permitted by law.

If you have entered into a separate written agreement, order form, or plan-specific arrangement with us covering the Service, that written arrangement will control to the extent it conflicts with these Terms.

We may modify these Terms at any time by posting updated Terms on the Service. The updated Terms will become effective when posted or on the effective date stated in the updated Terms. Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.

These Terms are the entire agreement between you and us regarding the Service, except for any separate written agreement described above. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver.

You may not assign these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, restructuring, sale of assets, financing, or other business transaction.

For questions, notices, or support, contact:

• support@structpdf.com